Refund and Exchange Policy

Last Updated: January 27, 2026

This Policy governs the terms of refunds, replacements, exchanges, and cancellations for products purchased from **Krishnavi Foods** (operating as "Paanzi," "we," "us," or "our") via the website https://paanzi.com/ (the "Site").

---

1. No Refund, No Replacement, No Exchange Policy

All Sales Are Final

Due to the **consumable, edible, and perishable nature** of Paanzi mouth freshener products, we follow a strict **NO REFUND, NO REPLACEMENT, and NO EXCHANGE** policy under all circumstances.

Once an order is placed, confirmed, or shipped, no refunds, replacements, or exchanges will be provided, including but not limited to:

• Damaged products
• Leaked or opened packaging
• Manufacturing defects
• Courier or transit damage
• Incorrect taste or flavor dissatisfaction
• Change of mind after purchase

By completing a purchase on our Site, you fully acknowledge and agree that you waive all rights to refunds, replacements, or exchanges.

2. Shipping & Damage Disclaimer

All products are carefully packed before dispatch. However, **Krishnavi Foods does not take responsibility** for any damage caused during transit by courier or logistics partners. Customers are advised to place orders only if they fully agree to these terms.

3. Order Cancellation Policy

Orders **cannot be cancelled** once placed. Since our products are processed immediately after order confirmation, no cancellation requests will be accepted at any stage of the fulfillment process.

4. Final Acceptance

Placing an order on https://paanzi.com/ confirms that you have read, understood, and accepted this Refund & Exchange Policy in full.

5. Contact Information

For general queries regarding this policy (note: this does not include refund or replacement requests):